Design
for Impact 

Use AI-powered CXOps to drive product velocity operational savings, and customer engagement

Design for Impact ​

Deliver impactful customer experiences at scale

CX Score is the first AI-powered Customer Insights Platform for modern marketing teams. Unlike today’s imprecise and reactive marketing analytics solutions, CX Score uses Synthetic User AI technology to automate the process of analyzing customer behavior, generation of insights, and optimization of journeys. With CX Score, brands swiftly craft captivating digital journeys that draw in visitors, captivate users, foster customer loyalty, and enhance lifetime value.

Synthetic Users 10X Speed, Savings, and Compliance

CX Score’s Gen AI-powered Synthetic Users leverage human intelligence alongside advanced machine capabilities to automate CX requirement validation, simulate customer behavior for rapid insights, and seamlessly integrate design and business metrics. This synergy results in ensuring the delivery of exceptional customer experiences that boost engagement, drive revenue growth, and optimize costs. 

Accessibility at Scale with CXOps ​

AI-Powered Synthetic User technology combines human intelligence with the limitless potential of machines to uncover accessibility violations in all user journeys – critical for rich and responsive modern apps.

Fill the Gaps

AI fills automation gaps in testing color contrast, keyboard, screen reader and responsive design.

Continuously Improve

Integration with DevOps tools and pipelines continuously improves accessibility scores.

Assure Compliance

Assure WCAG 2.2 compliance and conformance with levels that exceed AA mandates.

Performance Excellence with CXOps

Harnessing the power of AI-driven Synthetic User technology, CX Score’s performance testing platform empowers modern product teams to ensure optimal performance across all user interactions, vital for delivering exceptional digital experiences.

Identify Performance Gaps

Automated AI analysis covers key metrics like page load times, LCP, FID, and TBT.

Continuous Enhancement

Integrated with DevOps, enhancing metrics for consistent user satisfaction.

Ensure Peak Performance

CX Score ensures optimal performance with KPI assessment for lightning-fast user experiences.

The CX Score Difference

CX Score’s Gen AI-powered Synthetic Users leverage human intelligence alongside advanced machine capabilities to automate CX requirement validation, simulate customer behavior for rapid insights, and seamlessly integrate design and business metrics.

Experience-centric

Create a CX-centric product culture that delivers better, faster, and more impactful customer experiences

Predictive

Run experiments in design, dev, and ops using AI-generated synthetic users to enable rapid delivery of impactful CX at scaleᅠ

Precise

Automatically validate every user journey against all CX requirements to continuously calculate and improve your Total CX score 

Impactful

Integrate design and product metrics seamlessly into marketing operations to gauge the influence of product endeavors on user engagement, customer satisfaction, financial metrics, and overall business performance.

Unified

Unify product, design, development, and marketing teams within a single, cohesive platform, eliminating departmental barriers and facilitating effortless sharing of actionable insights across the entire product lifecycle.

Simple

Deploy a single, self-service, easy to use platform that streamlines processes, automates manual labor-intensive tasks, and drives 10X productivity and efficiency gains

People are Talking

Latest News and Resources